Privacy Policy

Last updated: October 9, 2026

1. Introduction

This Privacy Policy describes how HXXC Travel ("we", "us", or "our"), operating at hxxctravel.com, collects, uses, and protects your personal information when you visit our website, inquire about our services, or make a booking with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, submit an inquiry form, or make a booking, we may collect:

• Full name
• Email address
• Phone number (including WhatsApp / WeChat)
• Travel dates, destinations, and preferences
• Number of travelers and special requirements

2.2 Payment Information

When you make a payment for your tour (via wire transfer, PayPal or other payment methods), we collect:

• Payment method details (processed securely by the payment provider — we do not store your card or account details)
• Transaction reference numbers
• Billing name and contact information

All payment transactions are processed through the payment provider’s secure platform. Please refer to the provider’s own privacy policy for details on how they handle your financial data.

2.3 Information Collected Automatically

When you visit hxxctravel.com, our website may automatically collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search terms
• Device type and operating system

This information is collected via cookies and similar tracking technologies. See Section 7 for more details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide travel consultation
• Process bookings and travel arrangements
• Send booking confirmations, itineraries, and important travel updates
• Process payments and issue receipts
• Improve our website and services
• Send promotional offers and newsletters (only with your consent)
• Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Travel service providers (hotels, airlines, tour guides, transport companies) as necessary to fulfill your booking
• Payment processors, to complete transactions
• Review or social platforms, only where you have chosen to leave a review or contact us through them
• Government authorities or law enforcement where required by law

All third-party service providers are required to protect your information and use it only for the purposes we specify.

5. International Data Transfers

As a travel company operating tours in China, your personal data may be shared with service providers located in China or other countries. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

6. Your Rights

Depending on your location, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Object to or restrict certain types of data processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at the details provided in Section 12.

7. Cookies

Our website uses cookies to enhance your browsing experience. We use:

• Essential cookies: required for the website to function properly
• Analytics cookies: to understand how visitors use our site
• Marketing cookies: to show relevant content and promotions

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for up to 7 years for accounting and legal purposes. Marketing consent records are kept until you unsubscribe.

9. Information Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: info@hxxctravel.com

We aim to respond to all inquiries within 1 working day.

Popular China tours

• 25-Day China Cross-Country Travel Itinerary — 25 days
• Best Of China — 20-Day Private Tour — 20 days
• Best Of China — 16-Day Private Tour — 16 days